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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Christie

July 8, 2025

5  out of  5
rating by Charles Christie
"Michael was great as a true professional and excellent hospitality skills. Also Andrea was a joy at the front desk. We are glad we have joined this State Farm team ."
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Der Lukas

June 30, 2025

5  out of  5
rating by Der Lukas
"Sehr freundlich, mir wurde alles ausführlich erklärt und als Ausländer wurde sich insbesondere darum gekümmert, dass ich zweckmäßig versichert bin. Meine Betreuerin Elisabeth ist sehr gut auf mich und die Umstände die mich betreffen eingegangen, ich habe mich sehr gut aufgehoben gefühlt."
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ST

June 28, 2025

5  out of  5
rating by ST
"Elizabeth is so responsive and attentive. GREAT experience."
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Donna Taylor

June 27, 2025

4  out of  5
rating by Donna Taylor
"It was nice working with Nicole. We had trouble getting the time of meeting right but did eventually.. It was supposed to be a virtual meeting but that didn't work so it was just a phone meeting. Nicole was very helpful with umbrella ideas and a couple of other things. We have requested ahe be our regular person."
We responded:
"Hey Donna! Your feedback is valued, and we appreciate the review! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. -Kyle"
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Rebecca Tims

June 24, 2025

5  out of  5
rating by Rebecca Tims
"Michael was so helpful and thoughtful, I would absolutely recommend working with him."
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levi ridenour

June 23, 2025

5  out of  5
rating by levi ridenour
"Elizabeth was really nice and helpful setting up my new auto policy ."
We responded:
"Levi, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Stephen “SMH” Houck

June 21, 2025

5  out of  5
rating by Stephen “SMH” Houck
"Corrected my "mishap" over the phone and corrected the deal. They were awesome and I will absolutely use them again!!"
We responded:
"Thank you Stephen! We appreciate your business!"
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Joshua Brigham

June 20, 2025

5  out of  5
rating by Joshua Brigham
"I’ve been with Kyle Dace’s agency for a few years, and they’ve always been friendly and quick to process my requests. Never had any problems with them!"
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Brook Bullock

June 19, 2025

5  out of  5
rating by Brook Bullock
"Great staff! Nicole and others are very helpful and knowledgeable."
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Sunni Drake

June 18, 2025

5  out of  5
rating by Sunni Drake
"Elizabeth was great! Fast, friendly, and very informative! Will definitely seek out Elizabeth for any future needs :)"
We responded:
"Hey Sunni! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Megan Lai

June 17, 2025

5  out of  5
rating by Megan Lai
"They did an wonderful job. They were patient and answer all the concerns that I have, also very sweet."
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Stefan Leach

June 17, 2025

5  out of  5
rating by Stefan Leach
"Amazingly high attention to detail from Dace State Farm. The receptionist/secretary, Andrea is professional, friendly without being terribly intimate, and has a high quality of customer service one would expect from a good bartender at the beginning of happy hour. All my needs after acquiring coverage have been handled by her capable hands. She deserves a commission for all the billing hours she's spent on my psltry needs. The insurance licensors are competent salesmen without being pushy. I would have a hard time detecting their tells in a poker game, but feel comfortable enough to bluff on a pair of sevens against any of them. Be honest about your needs and they'll develop the best yet least expensive coverage for your needs. I would recommend Dace insurance over almost all their competitors."
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Sarai Buentello

June 16, 2025

5  out of  5
rating by Sarai Buentello
"whoo-hoo elizabeth! saving my money and sanity,, you rock girl !"
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Charlotte Fraser

June 16, 2025

5  out of  5
rating by Charlotte Fraser
"Elizabeth was very personable & easy to talk to. She had a great memory & helped me get a new great rate on my auto policy! Many Thanks to Elizabeth!!"
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taylor bear

June 11, 2025

5  out of  5
rating by taylor bear
"Im glad I answered the call. Kyle was fantastic and saved me so much money. Very helpful and pleased. Excellent customer service."
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Matt Brown

June 5, 2025

1  out of  5
rating by Matt Brown
"This place used to be good but the customer service seems to be lacking. I called several different times needing to adjust my policy, because they added stuff to my policy making it go up. I havent gotten a call back at all. I’ve given State Farm plenty of money,"
We responded:
"Thank you, Matt! "
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Jaime Lopez

May 20, 2025

5  out of  5
rating by Jaime Lopez
"Kyle and his team have been great. Be it addng and removing coverage. Updating payment methods, or changing payment dates. They answer all my questions and are reliable. I have been with them for 5 years and do not plan on changing coverage anytime soon."
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Michael Thomas

May 20, 2025

5  out of  5
rating by Michael Thomas
"Always nice, helpful, and very prompt."
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Cid O

May 17, 2025

5  out of  5
rating by Cid O
"Started my quote online and then finished the application with Stephen Gradski over the phone. He was very clear and helpful with clarifying the details of my auto insurance. He gave me choices and explained each one. Respected all of my preferences and choices in regards to my plan and offered great solutions to my requests. Overall, it was a pleasant and efficient switch over to state farm. I’m very glad I made the switch and Stephen made it a good experience on top of saving $$$ on my new auto insurance"
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Ashley Stinson

May 14, 2025

5  out of  5
rating by Ashley Stinson
"He's done a great job of breaking down what will be covered through our auto insurance plus life insurance with fill coverage with a lower price i hsvent seen in a long time. Thank you so much for you kindness, patience, and knowledge of us to understanding the insurance that was given to us. Thank you Kyle!!!!"
We responded:
"Hi Ashley, thank you for leaving us a review! Our team is delighted to hear that we have helped you find the right coverage for your needs. We will always be here when you need us so, please do not hesitate to reach out! -Kyle "
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Cassandra Williamson

May 14, 2025

5  out of  5
rating by Cassandra Williamson
"Andrea was so very nice and professional on the phone I been with State Farm for a long time now and when I have to go into office they are always so kind and willing to go the extra mile with you thank you State Farm"
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Linda Inks

May 13, 2025

5  out of  5
rating by Linda Inks
"Andrea Schaeffer helped me this morning in Kyle’s office re bringing my account current as far as contact information. She was very professional and friendly."
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LaShandra Busby

April 28, 2025

5  out of  5
rating by LaShandra Busby
"Had some issues with auto pay...SHOUT OUT to Andrea Shaffer for getting me back on track. I've been with State Farm for awhile and I've always been handled with the upmost respect!! 😍😊✔️ 4/28/2025 Another AWESOME customer service experience! I always get off the phone with no unanswered questions and complete satisfaction 😊"
We responded:
"Thank you so much LaShandra!"
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Jerilee Woepple

April 28, 2025

5  out of  5
rating by Jerilee Woepple
"Michael Murphy is an incredible asset to your company! He's professional, patient, caring, funny. He's not pushy. I really enjoyed working with him on a new policy. Thank you Michael!"
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Conner Kahoe

April 23, 2025

5  out of  5
rating by Conner Kahoe
"Stephen Gradski was very helpful quick and efficient!"